Service Manager- Haydock, Greater ManchesterOur client is looking for a Service Manager to manage their HGV workshops to ensure a profitable, efficient & safe site that meets or exceeds customer expectations and targets.Responsible for skilled & semi-skilled workforce, all office staff and all workshop equipment. Quality, efficiency and the Health & Safety of the employees, visitors, workshops & site.
Salary: Salary dependent upon experience (28k to 32k)
Location: Haydock, Greater Manchester
Hours: 45 hours Monday to Friday (some Saturday mornings)
The role involves:
Planning the daily workload of the workshop, office & drivers to ensure customer requirements are met and update schedules.
Liaising with customers regarding service schedules, updates, authorities and completion of work.
Raising of job cards, estimates & invoices as required and update status of jobs on the system in an accurate and timely fashion.
Ensuring that parts are available for the job at the correct time.
Processing purchase orders accurately.
Maintaining discipline in the whole site.
Monitoring job times on the system for each fitter against each job worked on.
Ensuring that the site is tidy, housekeeping standards are maintained and site is secure.
Ensuring that all equipment is maintained in a proper fashion.
Ensuring all Health & Safety arrangements are in place.
Promoting Health and Safety within the depot.
Attending management meetings.
Reporting on the KPIs for the depot.
Undertake any reasonable duty specified by the Operations Manager & Company Directors.
Being a positive contributor to the ongoing development of the team
Having excellent time management skills
Being focused , methodical and competent
Self-motivation with the ability to work in a busy environment.