Retentions Manager - Jobs in North West London - 1445657

THC Recruitment
Job Summary
  • Skills Customer Engagement, Renewals, Retentions, Mot Finance, Retentions Manager
  • Job Type
    Permanent, full-time

Job Description

Retentions ManagerNorth West London35K 40K OTE 50KMy client offers bespoke specialist finance in the Motor & Asset sector, due to growth they are now looking for retentions manager to join the team.The purpose of the roleTo be in constant contact with the customers and implement highlyengaging retention strategies across the organisation. The ideal candidate will be comfortable making multiple outbound calls and have a solid background informing/implementing industryLeading retention strategies. They will have a proven track record of taking data lead insights and delivering creative solutions.Your responsibilitiesMake daily outbound calls to existing customers Develop strong relationships with the client base Work with the sales team to maximise retention opportunitiesEngage with lapsed customersAnalyse, prepare and report on retention data for the Senior Management team Engage with the marketing team to implement effective and tactical campaigns.Your skills & requirementsProven Sales Record Customer service skills Knowledge of FCA compliance Great relationship builderForecasting experience. For more information and a full job description please call Vicky. Required skills
  • Customer Engagement
  • Renewals
  • Retentions
  • Motor Finance
  • Retentions Manager

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