ABOUT THE ROLE
As an Operations Manager within the North Division at Barchester Healthcare, alongside the Divisional and Regional Directors you will drive change and improvement, supporting homes where operational challenges have been identified.
You will take a diverse approach to troubleshooting any concerns in our homes through robust quality assurance, complaints management, incidents or accidents reporting as well as implement improvements where possible. With the support of our Business Manager, you will prepare annual budgets, manage sales enquires and proactively promote the home in the local community.
We are looking for a strong leader where at the heart of your leadership will be a determination to deliver quality care. This is a demanding but rewarding national role for someone who is looking for a different day, each day. You must be prepared to travel long distances with possible periods of time away from home.
This particular role is to support homes we have in Scotland, however you must be flexible to support in other areas of the division where required.
As a Barchester Operations Manager, you will have extensive experience of managing nursing/residential care homes with a proven track record of leading service improvements. You will have a strong understanding of regulatory and statutory requirements as well as sound clinical knowledge. You will strive to maintain good working relationships with our external regulatory or purchasing bodies with your great communication skills and ability to build collaborative relationships.
We are offering a competitive salary + car allowance and many other benefits and rewards:
Mobile phone and laptop
8% ER Pension Package
25 days annual leave + bank holidays
Death in service scheme, staff lottery, childcare vouchers, Barchester Care Awards, Rewarding Excellence Scheme + many more
If youd like to use your leadership and people skills in an organisation that provides the quality care youd expect for your loved ones, this is an empowering and rewarding place to be.