Master Technician - Jobs in Watford - 1445628

The Solution Auto
Job Summary
  • Skills Mechanic, NVQ 3, Technician, Own Tools, Master
  • Job Type
    Permanent, full-time

Job Description

We are seeking an experienced Master Technician for our clients prestige, state of the art workshop in the Watford area.Reporting to the Workshop Controller, you will be responsible for diagnosing and resolving complex customer concerns, in addition to carrying out the maintenance and repair of vehicles in line with the repair process, whilst ensuring commercial and operational requirements are considered at all times.Core Specific Responsibilities as Master Technician
  • Review the customers requirements provided by the Service Advisors ensuring sufficient information is provided to complete the repair
  • Ascertain parts required to resolve the customer issue and order as required
  • Ascertain labour operation times for the workshop repair, to support the Service Advisor/Executive in providing an estimate to the customer
  • Carry out the repair in accordance with the workshop manual
  • Diagnose and resolving complex customer concerns
  • Arrange technical update meetings and cascade technical information to all staff
  • Coach and mentor new technicians
  • Deliver training and cascading information to Technicians
  • Conduct road tests and be responsible for personal quality control
  • Be aware of and adhere to the Health & Safety aspects of the working environment
  • Keep technical and job knowledge up to date by participating in educational opportunities; reading manufacturers publications etc.
  • Hours: 07:30am 17:00pm or 08:00am 17:30pm Monday to Friday / 08:00am 16:30pm (1 in 3) SaturdaySalary: 35,000 to 37,000 basic DOE with a very realistic OTE of 50,000 to 55,000.EXCELLENT career prospects and a FANTASTIC employer!What are you waiting for ... APPLY TODAYPlease ensure your CV is up to date, and has all relevant contact details including address.Who are you applying toThe Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, youll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager. Required skills
  • Mechanic
  • NVQ 3
  • Technician
  • Own Tools
  • Master

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