Aftersales Consultant-Lexus CardiffThe Motorline Group represents 11 Vehicle brands including Toyota, Nissan, Volkswagen, Renault, Peugeot, Hyundai, Skoda, Lexus, Maserati, Audi and Dacia in over 50 Dealerships and also 4 Volkswagen group Trade parts centres across the UK employing over 1,400 employees.Salary:On target earnings ranging up to 30,000Pension: Motorline offer a company pension schemeHoliday Entitlement:You will receive 29 days holiday (Including Bank Holidays) which with 3 years service you are rewarded with an additional entitlement of 32 days holidayColleague 500** Referral Reward: We value our employees and their recommendations; and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)Progression Opportunities: With over 57 Dealerships across 21 locations, Motorline offer excellent progression opportunities to further your career.Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)Key Objectives:
To ensure the highest level of customer care and satisfaction at all times
To liase with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
To maximise customer awareness of all available retailer services
To maximise service profitability through the use of professional sales techniques
To maintain excellent standards of departmental administration
To help retailer to achieve industry-leading standards of process efficiency
You must have previous experience in a similar role within the motor trade, preferably in a prestige background
You must be a good communicator and have excellent customer satisfaction skills
You must be efficient, organised and flexible
You must have a full manual driving licence with no more than 6 points
Monday to Friday plus Saturdays on rota
Due to the high volume of applicants if you have not had a response within 14 days of submitting your CV you have unfortunately been unsuccessful.