Aftersales Consultant-Lexus CardiffThe Motorline Group represents 11 Vehicle brands including Toyota, Nissan, Volkswagen, Renault, Peugeot, Hyundai, Skoda, Lexus, Maserati, Audi and Dacia in over 50 Dealerships and also 4 Volkswagen group Trade parts centres across the UK employing over 1,400 employees.Salary:On target earnings ranging up to 30,000Pension: Motorline offer a company pension schemeHoliday Entitlement:You will receive 29 days holiday (Including Bank Holidays) which with 3 years service you are rewarded with an additional entitlement of 32 days holidayColleague 500** Referral Reward: We value our employees and their recommendations; and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)Progression Opportunities: With over 57 Dealerships across 21 locations, Motorline offer excellent progression opportunities to further your career.Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)Key Objectives:
- To ensure the highest level of customer care and satisfaction at all times
- To liase with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
- To maximise customer awareness of all available retailer services
- To maximise service profitability through the use of professional sales techniques
- To maintain excellent standards of departmental administration
- To help retailer to achieve industry-leading standards of process efficiency
- You must have previous experience in a similar role within the motor trade, preferably in a prestige background
- You must be a good communicator and have excellent customer satisfaction skills
- You must be efficient, organised and flexible
- You must have a full manual driving licence with no more than 6 points
- Monday to Friday plus Saturdays on rota
Due to the high volume of applicants if you have not had a response within 14 days of submitting your CV you have unfortunately been unsuccessful.
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